All work / 04

Agents in production, one client at a time.

Every project here is a live system: real users, real volume, real numbers.

70% of contacts resolved without a human

70%Contacts resolved without humans+120KCustomers served instantly84%CSAT of 4 or 5 stars 02Financial Services

From a chatbot that answered little to 81% resolved

81%Resolution rate, up from 60%23.5KConversations58%NPS, up from 51%03Insurance

80% resolved, live in a single month

80%Resolution rate20KConversations in 5 months47%NPS 04Retail

Self-service that resolves 88% of conversations

88.2%Resolution rate18,224Conversations in June70%Handled via WhatsApp